February 24, 20205 yr Hey together, after almost 4 years using Froxlor on a Jessie system and really no issues I installed now 3 times a new Buster image, unfortunatley the server is crashing really random without any informations I can find. Yesterday Hetzner changed my server, because they also told me this can be only a Hardware bug if the image is almost virgin, but today (and now we took that server live) the Server again crashed, so this can't be a hardware fail then. We are using just the Hetzner Debian 10.3 LAMP with Froxlor. Now Froxlor is the restored version from the old server, the crash is also with a plain image and a virgin Froxlor. Strange is, all Logs I checked are clean, there is nothing happen except that the logs are stopping all at the same time (when it freezes) and they are starting again when I make a hard reset. This is my journalctl from that time where the crash was. 19:59 I noticed that and restarted the server. May be somebody from you has an idea how we can figure out how this can happen and may be a solution 🙂 For me it's total not understandable. Thanks Jan HARDWARE: Quote H/W path Device Class Description ======================================================= system System Product Name (SKU) /0 bus PRIME B350M-A /0/0 memory 64KiB BIOS /0/26 memory 64GiB System Memory /0/26/0 memory 16GiB DIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns) /0/26/1 memory 16GiB DIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns) /0/26/2 memory 16GiB DIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns) /0/26/3 memory 16GiB DIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns) /0/28 memory 768KiB L1 cache /0/29 memory 4MiB L2 cache /0/2a memory 16MiB L3 cache /0/2b processor AMD Ryzen 7 1700X Eight-Core Processor /0/100 bridge Advanced Micro Devices, Inc. [AMD] /0/100/0.2 generic Advanced Micro Devices, Inc. [AMD] /0/100/1.3 bridge Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0 bus Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0/0 usb1 bus xHCI Host Controller /0/100/1.3/0/1 usb2 bus xHCI Host Controller /0/100/1.3/0.1 scsi0 storage Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0.1/0 /dev/sda disk 512GB Micron_1100_MTFD /0/100/1.3/0.1/0/1 /dev/sda1 volume 32GiB Linux raid autodetect partition /0/100/1.3/0.1/0/2 /dev/sda2 volume 512MiB Linux raid autodetect partition /0/100/1.3/0.1/0/3 /dev/sda3 volume 444GiB Linux raid autodetect partition /0/100/1.3/0.1/1 /dev/sdb disk 512GB Micron_1100_MTFD /0/100/1.3/0.1/1/1 /dev/sdb1 volume 32GiB Linux raid autodetect partition /0/100/1.3/0.1/1/2 /dev/sdb2 volume 512MiB Linux raid autodetect partition /0/100/1.3/0.1/1/3 /dev/sdb3 volume 444GiB Linux raid autodetect partition /0/100/1.3/0.2 bridge Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0.2/0 bridge Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0.2/0/0 bus ASMedia Technology Inc. /0/100/1.3/0.2/0/0/0 usb3 bus xHCI Host Controller /0/100/1.3/0.2/0/0/1 usb4 bus xHCI Host Controller /0/100/1.3/0.2/4 bridge Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0.2/5 bridge Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0.2/6 bridge Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0.2/6/0 enp6s0 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller /0/100/1.3/0.2/7 bridge Advanced Micro Devices, Inc. [AMD] /0/100/1.3/0.2/7/0 display Z11/Z11M /0/100/7.1 bridge Advanced Micro Devices, Inc. [AMD] /0/100/7.1/0 generic Advanced Micro Devices, Inc. [AMD] /0/100/7.1/0.2 generic Advanced Micro Devices, Inc. [AMD] /0/100/7.1/0.3 bus Advanced Micro Devices, Inc. [AMD] /0/100/7.1/0.3/0 usb5 bus xHCI Host Controller /0/100/7.1/0.3/1 usb6 bus xHCI Host Controller /0/100/8.1 bridge Advanced Micro Devices, Inc. [AMD] /0/100/8.1/0 generic Advanced Micro Devices, Inc. [AMD] /0/100/8.1/0.2 storage FCH SATA Controller [AHCI mode] /0/100/14 bus FCH SMBus Controller /0/100/14.3 bridge FCH LPC Bridge /0/101 bridge Advanced Micro Devices, Inc. [AMD] /0/102 bridge Advanced Micro Devices, Inc. [AMD] /0/103 bridge Advanced Micro Devices, Inc. [AMD] /0/104 bridge Advanced Micro Devices, Inc. [AMD] /0/105 bridge Advanced Micro Devices, Inc. [AMD] /0/106 bridge Advanced Micro Devices, Inc. [AMD] /0/107 bridge Advanced Micro Devices, Inc. [AMD] /0/108 bridge Advanced Micro Devices, Inc. [AMD] /0/109 bridge Advanced Micro Devices, Inc. [AMD] /0/10a bridge Advanced Micro Devices, Inc. [AMD] /0/10b bridge Advanced Micro Devices, Inc. [AMD] /0/10c bridge Advanced Micro Devices, Inc. [AMD] /0/10d bridge Advanced Micro Devices, Inc. [AMD] /0/10e bridge Advanced Micro Devices, Inc. [AMD] /0/1 system PnP device PNP0c01 /0/2 system PnP device PNP0b00 /0/3 system PnP device PNP0c02 /0/4 system PnP device PNP0c02
February 25, 20205 yr Phew, sorry, this can be many things, but i doubt it's froxlor's fault But why not contacting hetzner again? If they told you this can ONLY be hardware failure in the first place - I personally never had any issues with debian 10.3. So it's either something weird in the image (don't know whether hetzner customizes) or again hardware (is it really a dedicated root server? I don't seem to find anything with the AMD Ryzen 7 1700X)
February 25, 20205 yr Author Hey, tonight the server freezes four times 😂 wow and always no logs. Today Hetzner changed the server again and updated the BIOS because of a known issue from the old BIOS version. I can’t see the server also anymore on their page, may be to many issues 🤨 I also think it’s not a Froxlor issue and also not a Buster issue, because otherwise there would be something in the logs. This is from my order confirmation email: Ihre Bestellung: 1 x Dedicated Root Server SB57 * AMD Ryzen 7 1700X * 2x SSD SATA 512 GB * 4x RAM 16384 MB DDR4 * Standort: FSN1 * Rescue-System (Englisch)
February 27, 20205 yr On 2/25/2020 at 10:12 AM, stolly82 said: I also think it’s not a Froxlor issue and also not a Buster issue, because otherwise there would be something in the logs. Yup, sounds most definetly like hw issue
March 9, 20205 yr Author Hey, just a quick information. After the 4th AMD Server I got a Intel server from Hetzner and they swapped the SSD's from the AMD to the Intel one. The server is running since 2 weeks perfect now! AMD Ryzen 7 is the problem,... so never AMD again for me. This costs us more then 60 Workhours this rubbish system from Hetzner 😕
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