Not creating ftp directory

[philiprbrenan]

I have installed froxlor and configured proftp server on Debian 7.

 

I added an ftp user, tried to transfer a file and got these messages in /var/log/proftpd/proftpd.log

 

notice: unable to use '~/' [resolved to '/var/customers/webs/phil1/']: No such file or directory
Preparing to chroot to directory '~/'
chroot to '~/' failed for user 'phil1ftp1': Operation not permitted
error: unable to set default root directory
FTP session closed.

 

Please advise me how to get froxlor to set up the new user's ftp directory correctly.

 

Thanks,

[d00p]

Does the directory /var/customers/webs/ exist? If not, you did not follow the setup correctly

[philiprbrenan]

Thank you. No it does not. Please point me at the relevant install documentation.

[d00p]

Adjust all settings necessary and then goto "configuration", chose your distribution and then the service to configure. The customer's basedir creation can be found under "Webserver" configuration.

[philiprbrenan]

The relevant web page referenced at step 2 on:

 

https://redmine.froxlor.org/projects/froxlor/wiki#2-Configuration-of-services

 

would appear to be:

 

https://redmine.froxlor.org/projects/froxlor/wiki/ConfigurationServices?parent=NewIndex

 

but it says:

 

404

The page you were trying to access doesn't exist or has been removed.

[d00p]

There are no docs for this now, as it is simply "copy and paste"...please READ carefully what is written on the configuration-templates-page in froxlor, it's all there...as said, chose distro, chose category, chose service -> READ

[philiprbrenan]

After following the webserver configuration instructions and creating a new ftp account phil2ftp2, I have the directory layout below.  When I try to ftp a file I get the same message, that the chroot to '~/' failed for user 'phil2ftp2': Operation not permitted

 

When I create the desired directory manually the ftp operation does succeed.

 

root@techquo:~# ls -laR /var/customers/
/var/customers/:
total 20
drwxr-xr-x  5 root root 4096 Oct  2 12:11 .
drwxr-xr-x 13 root root 4096 Oct  2 10:48 ..
drwxr-xr-x  2 root root 4096 Oct  2 12:11 logs
drwxrwxrwt  2 root root 4096 Oct  2 12:11 tmp
drwxr-xr-x  2 root root 4096 Oct  2 12:15 webs

/var/customers/logs:
total 8
drwxr-xr-x 2 root root 4096 Oct  2 12:11 .
drwxr-xr-x 5 root root 4096 Oct  2 12:11 ..

/var/customers/tmp:
total 8
drwxrwxrwt 2 root root 4096 Oct  2 12:11 .
drwxr-xr-x 5 root root 4096 Oct  2 12:11 ..

/var/customers/webs:
total 8
drwxr-xr-x 2 root root 4096 Oct  2 12:15 .
drwxr-xr-x 5 root root 4096 Oct  2 12:11 ..
 

Please advise me as to how I can ensure that froxlor does indeed create the user's ftp directory.

 

Thanks.

[d00p]

the customer has not been added by the cronjob (there's no folder for the customer within /var/customers/webs) most likely due to the former missing directory /var/customer/webs/, no customer-directory -> no permission for ftp-user