Jump to content
Froxlor Forum
  • 0
MeinerEiner

Froxlor 0.10.0 Creat Email => Email-address contains invalid characters or is incomplete

Question

Hello,

we upgrade to latest froxlor 0.10.0 and I try to test it on our testserver. New Customer, new Domain, login as customer -> Email Adress

1. Create email-address => OK

2. Creat aacount for new created email address and no Alternative e-mail-address is defined

=> Error: Email-address contains invalid characters or is incomplete

If you define a altenative E-Mail-address everything works fine. Depends this behavior on a2f-option?

Share this post


Link to post
Share on other sites

6 answers to this question

Recommended Posts

  • 0

What's the Domain name? Anything special? Are you sure the corresponding admin has a valid email address specified, this might be related to the part where an email is sent to the account. Unittests run fine adding account without alternative eMail address.

2FA has nothing to do with adding eMail accounts

Share this post


Link to post
Share on other sites
  • 0

Just tested on our demo using your domain...works perfectly fine. As said, please also check the email address that is used to send the information to as stated in my previous post

Share this post


Link to post
Share on other sites
  • 0

Thank you d00p for your prompt reply, actually admin email is ok it hasn't change in 4 years, maybe this can help you track the issue, in the message I see the following: lng/english.lng.php:$lng['error']['emailiswrong'] = 'Email-address %s contains invalid characters or is incomplete'; 

what is that %s is it the email address if so it is empty in the message as you can see in the attached image.

 

thank you very much for your continued support

Screen Shot 2019-11-19 at 1.34.46 PM.png

Share this post


Link to post
Share on other sites
  • 0

This error only occurs if "Use alternative email-address" setting (mailsettings) is activated and the required field when adding an account is left empty

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...