backup not working

[admin]

Hello,

I just install froxlor control panel in my centos VPS.

enabled backup for customer account.

but after pressing backup button, it will takes for ever, but never complete the backup process.

any suggestion.

[d00p]

well you have just activate a backup job - by default this cronjob runs ONCE a day (presumably at night). Just check cronjob settings for the interval of backup-cronjob. And if it's running, check the process (e.g. 'ps faux' or similar) - packing up dbs, mails and webroot can take LONG time if there's a lot of data

[admin]

Hello,

thanks for your answer.

i have checked and solved cron issues.

backup task completed, but no backup showing in folder.

please tell me what to do?

[d00p]

1 hour ago, admin said:

i have checked and solved cron issues.

Maybe explain what you did here? what "issues"? try running the cronjob manually using additional parameter "--debug" and check whether something's wrong