for any weeks I tried to change a downdown-field into a radio buttons. It's in the Support ticket area, when a customer create a new support ticket. He can choose a priority for the ticket. By default it's "High" but many customers of us didn't see it or choose always "High" by creating. That's not the aim.
I tried to change the default value into "low" but it didn't works.
So my suggest:
Wouldn't it be better that the customer have to choose via radio buttons the prority (=>Low=>or>Middle>or>high)
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arnoldB
Hey,
for any weeks I tried to change a downdown-field into a radio buttons. It's in the Support ticket area, when a customer create a new support ticket. He can choose a priority for the ticket. By default it's "High" but many customers of us didn't see it or choose always "High" by creating. That's not the aim.
I tried to change the default value into "low" but it didn't works.
So my suggest:
Wouldn't it be better that the customer have to choose via radio buttons the prority (=>Low=>or>Middle>or>high)
arnoldB
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