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[solved] Mail bounce (unknow user)


Ward

Question

Hello,

 

I'm currently using postfix on my vps. I have an issue with my postfix server that gives the following error:

 

Jan 27 10:33:23 evolutions postfix/virtual[19223]: D2AF210E456: to=<info@xxx.be>, relay=virtual, delay=0.12, delays=0.03/0.05/0/0.04, dsn=5.1.1, status=bounced (unknown user: "info@xxx.be")

 

The mailbox is managed on another server (domain hosting company). I just want to send mails with this account from their website. Is it possible to fix this?

 

Currently my froxlor setup is a little mess. I installed nginx in front of apache and don't want to use froxlor for a week since it regenerates my apache vhost files, and that will bring down my website's. I need to take some time to update froxlor and fix everything. But doesn anybody know a quick fix for now (so the user can send mails), by changing a DB value or so? or disable the checks temporary?

 

Thanks!

Ward

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hello.

have the same problem and can't resolve it/ i have latest froxlor and was made all config steps. i can login via roundcube. i can send messages to my google mailbox and google received this emails/ but if i replay from google to my froxlor account i have error and return unknown user.

Anybody can help me?


Mar 31 22:19:40 postfix/smtpd[5374]: connect from mail-wi0-f169.google.com[209.85.212.169]
Mar 31 22:19:40 postfix/smtpd[5374]: D01B419F34D: client=mail-wi0-f169.google.com[209.85.212.169]
Mar 31 22:19:40 postfix/cleanup[5353]: D01B419F34D: message-id=<CAHa+FY1VAMeDykuHxpr2xa0Pmj7UL1-icUfHBKo1E+BN3_tbNg@mail.gmail.com>
Mar 31 22:19:40 postfix/qmgr[2067]: D01B419F34D: from=<bigshusha@gmail.com>, size=2698, nrcpt=1 (queue active)
Mar 31 22:19:40 postfix/smtpd[5374]: disconnect from mail-wi0-f169.google.com[209.85.212.169]
Mar 31 22:19:40 postfix/local[5379]: D01B419F34D: to=<admin@domain>, relay=local, delay=0.1, delays=0.04/0.01/0/0.04, dsn=5.1.1, status=bounced (unknown user: "admin")
Mar 31 22:19:40 postfix/cleanup[5353]: E765619F3EE: message-id=<20150331191940.E765619F3EE@mail.domain>
Mar 31 22:19:40 postfix/qmgr[2067]: E765619F3EE: from=<>, size=4460, nrcpt=1 (queue active)
Mar 31 22:19:40 postfix/bounce[5380]: D01B419F34D: sender non-delivery notification: E765619F3EE
Mar 31 22:19:40 postfix/qmgr[2067]: D01B419F34D: removed
Mar 31 22:19:41 postfix/smtp[5359]: E765619F3EE: to=<bigshusha@gmail.com>, relay=gmail-smtp-in.l.google.com[173.194.65.27]:25, delay=0.49, delays=0/0/0.21/0.28, dsn=2.0.0, status=sent (250 2.0.0 OK 1427829582 ex5si25831504wic.96 - gsmtp)
Mar 31 22:19:41 postfix/qmgr[2067]: E765619F3EE: removed

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Okay I have my froxlor control panel back up and running.

 

Now I have a site -> test1.com

 

The mailboxes of the site aren't hosted or managed by froxlor (on other server). When I try to send an email from the website (from: info@test1.com), I get a bounced error in my mail.err log. Can somebody explain me how I can fix this, so I can send out email again trough my website.

 

Here is the log message

Feb  1 11:20:48 evolutions postfix/pickup[23025]: 7DF8B10E456: uid=33 from=<www-data>
Feb  1 11:20:48 evolutions postfix/cleanup[23724]: 7DF8B10E456: message-id=<lfxoqo.5i6oxr@www.test1.com>
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 7DF8B10E456: from=<www-data@evolutions.floo-it.be>, size=2878, nrcpt=1 (queue active)
Feb  1 11:20:48 evolutions postfix/pickup[23025]: 8B03510E454: uid=33 from=<www-data>
Feb  1 11:20:48 evolutions postfix/cleanup[23724]: 8B03510E454: message-id=<lfxoqo.sb1fru@www.test1.com>
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 8B03510E454: from=<www-data@evolutions.floo-it.be>, size=2704, nrcpt=1 (queue active)
Feb  1 11:20:48 evolutions postfix/virtual[23729]: 7DF8B10E456: to=<wardsstest@e-volutions.be>, relay=virtual, delay=0.15, delays=0.09/0.04/0/0.02, dsn=5.1.1, status=bounced (unknown user: "wardsstest@e-volutions.be")
Feb  1 11:20:48 evolutions postfix/cleanup[23728]: 9776210E459: message-id=<20110201102048.9776210E459@evolutions.floo-it.be>
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 9776210E459: from=<>, size=4696, nrcpt=1 (queue active)
Feb  1 11:20:48 evolutions postfix/bounce[23731]: 7DF8B10E456: sender non-delivery notification: 9776210E459
Feb  1 11:20:48 evolutions postfix/virtual[23730]: 8B03510E454: to=<info@test1.com>, relay=virtual, delay=0.11, delays=0.05/0.03/0/0.03, dsn=5.1.1, status=bounced (unknown user: "info@test1.com")
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 7DF8B10E456: removed
Feb  1 11:20:48 evolutions postfix/cleanup[23724]: 9FE2A10E456: message-id=<20110201102048.9FE2A10E456@evolutions.floo-it.be>
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 9FE2A10E456: from=<>, size=4522, nrcpt=1 (queue active)
Feb  1 11:20:48 evolutions postfix/bounce[23731]: 8B03510E454: sender non-delivery notification: 9FE2A10E456
Feb  1 11:20:48 evolutions postfix/local[23733]: 9776210E459: to=<www-data@evolutions.floo-it.be>, relay=local, delay=0.06, delays=0.03/0.02/0/0, dsn=2.0.0, status=sent (delivered to mailbox)
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 8B03510E454: removed
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 9776210E459: removed
Feb  1 11:20:48 evolutions postfix/local[23733]: 9FE2A10E456: to=<www-data@evolutions.floo-it.be>, relay=local, delay=0.02, delays=0.01/0.01/0/0, dsn=2.0.0, status=sent (delivered to mailbox)
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 9FE2A10E456: removed

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Okay I have my froxlor control panel back up and running.

 

Now I have a site -> test1.com

 

The mailboxes of the site aren't hosted or managed by froxlor (on other server). When I try to send an email from the website (from: info@test1.com), I get a bounced error in my mail.err log. Can somebody explain me how I can fix this, so I can send out email again trough my website.

 

Here is the log message

Feb  1 11:20:48 evolutions postfix/pickup[23025]: 7DF8B10E456: uid=33 from=<www-data>
Feb  1 11:20:48 evolutions postfix/cleanup[23724]: 7DF8B10E456: message-id=<lfxoqo.5i6oxr@www.test1.com>
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 7DF8B10E456: from=<www-data@evolutions.floo-it.be>, size=2878, nrcpt=1 (queue active)
Feb  1 11:20:48 evolutions postfix/pickup[23025]: 8B03510E454: uid=33 from=<www-data>
Feb  1 11:20:48 evolutions postfix/cleanup[23724]: 8B03510E454: message-id=<lfxoqo.sb1fru@www.test1.com>
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 8B03510E454: from=<www-data@evolutions.floo-it.be>, size=2704, nrcpt=1 (queue active)
Feb  1 11:20:48 evolutions postfix/virtual[23729]: 7DF8B10E456: to=<wardsstest@e-volutions.be>, relay=virtual, delay=0.15, delays=0.09/0.04/0/0.02, dsn=5.1.1, status=bounced (unknown user: "wardsstest@e-volutions.be")
Feb  1 11:20:48 evolutions postfix/cleanup[23728]: 9776210E459: message-id=<20110201102048.9776210E459@evolutions.floo-it.be>
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 9776210E459: from=<>, size=4696, nrcpt=1 (queue active)
Feb  1 11:20:48 evolutions postfix/bounce[23731]: 7DF8B10E456: sender non-delivery notification: 9776210E459
Feb  1 11:20:48 evolutions postfix/virtual[23730]: 8B03510E454: to=<info@test1.com>, relay=virtual, delay=0.11, delays=0.05/0.03/0/0.03, dsn=5.1.1, status=bounced (unknown user: "info@test1.com")
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 7DF8B10E456: removed
Feb  1 11:20:48 evolutions postfix/cleanup[23724]: 9FE2A10E456: message-id=<20110201102048.9FE2A10E456@evolutions.floo-it.be>
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 9FE2A10E456: from=<>, size=4522, nrcpt=1 (queue active)
Feb  1 11:20:48 evolutions postfix/bounce[23731]: 8B03510E454: sender non-delivery notification: 9FE2A10E456
Feb  1 11:20:48 evolutions postfix/local[23733]: 9776210E459: to=<www-data@evolutions.floo-it.be>, relay=local, delay=0.06, delays=0.03/0.02/0/0, dsn=2.0.0, status=sent (delivered to mailbox)
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 8B03510E454: removed
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 9776210E459: removed
Feb  1 11:20:48 evolutions postfix/local[23733]: 9FE2A10E456: to=<www-data@evolutions.floo-it.be>, relay=local, delay=0.02, delays=0.01/0.01/0/0, dsn=2.0.0, status=sent (delivered to mailbox)
Feb  1 11:20:48 evolutions postfix/qmgr[1853]: 9FE2A10E456: removed

 

I think because the domain is hosted by froxlor and I'm trying to send an email to that domain. The mailserver thinks it will be needed to deliver locally (but it isn't).

 

I checked of the following feature from the domains panel, but still not working.

 

Email domain -> No

Only email? -> No

 

Any suggestions?

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