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proftpd - created users are not able to login

Timo Brandt


Hi all,

I have a strange problem with my froxlor installation.

Version: 2.0.19
Database version: 202304260
OS:  Debian GNU/Linux 11 (bullseye)
I installed Froxlor more then a year ago.
My first customer created is working normally. I can login with the ftp user created with the customer and averything is working fine.
My second "costumer" is hosting the webmail instances and when I want to login with the proftpd-user created with the customer I got the following error message in proftpd-logfile: USER XXX(Login failed): No such user found
The same problem is occuring with a newly created customer today - and also the same error message in the proftpd-log is shown.
I checked the database and there the FTP user is listed. Also with login enabled.
The configuration is done like named in the config area of froxlor.
I am totally lost what could be the error and also a search around google did not bring any useable information.
Maybe somebody of you knows how to fix this.
Thanks in advance,
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2 answers to this question

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Hey d00p,


danke für Deine Antwort.

Der Fehler trat schon vor dem Upgrade auf - ich habe die Config jetzt aber nachgezogen.

Keine Ahnung wieso - aber der Login und der Upload mit dem Webmail-Account klappt jetzt.


Viele Grüße,


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