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having difficulties with ftp

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I used the default ftp account, and I also created another one just to be sure, but every time I try to connect on the ftp, I get a message saying

Status:	Connecting to ipaddresshere:21...
Status:	Connection established, waiting for welcome message...
Response:	220 ProFTPD 1.3.5b Server (Debian) [::ffff:192.168.1.16]
Command:    USER usernamehere
Response:    331 Password required for usernamehere
Command:    PASS *********
Response:    530 Login incorrect.
Error:    Critical error: Could not connect to server

I realize the message says that the password is incorrect, but I checked it, and I also copied/pasted it from the email I received for the ftp account. I also configured filezilla to use plain ftp (insecure). I also tried changing the username to usernamehere@domain but no luck. Any advice on what I should be checking for to resolve this? Could this be an ftp server misconfiguration?

Hm, best would be to enable debug logging in proftpd and check the server-logs what exactly happens

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